The Sapphire Pro has a Japan made motor, with less strength and running time. Pro devices can only be used with the 4-speed power supply. We do not recommend the Pro to be used with Ultra Precision Needles because the needles require a stronger motor for pigment implantation. The Sapphire Elite has a German made motor and is compatible with the iStar power source and the 4-speed power control. We recommend using Ultra Precision Needles with this device but the Elite can also be used with the Sapphire Pro series needles.

The #3 round or the #5 round tend to be our best sellers, however it really depends on the artist and his/her training.

The Nano needle is tapered to provide better needle stability. The taper is from .2mm to .18mm where the needle contacts the skin.

The most popular MIDAS needles are the #11, #12, and #18-U. However, we just added the #13 Nano which is becoming very popular as well.

For machines within warranty, we offer complimentary repair or replacement (depending on what is wrong). Instructions on sending your device in for repair can be found here. 

The reason our needles are more expensive is because we ensure 100% quality which means zero waste products as well as authentic sterilization certificates.

The most popular brow pigment for microblading is ethnic brows. It is a warm rich milk chocolate color and has red undertones.

Other top picks include:

Darkest Brown: cool dark brown

Dark Brown: cool

Medium Brown: neutral - popular for blondes

Yes! Our pigments are compatible with both methods of permanent makeup.

Blue Ice is the most popular anesthetic, however it is important to know it only works when applied to broken skin. If applied pre-procedure, without opening the skin it will not work. For a pre-procedure anesthetic we recommend either Zensa or Numpot.

Yes, we are currently shipping anywhere in the United States and selected international countries. Please email us for additional shipping options.

Please note that shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

U.S. Order 3-10 business days ground USPS shipping.

International Order 15 - 20 business days USPS. Local/international charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customer's expense. Please note MEI-CHA is unable to estimate the total amount of taxes or duties that may be due at time of delivery. 

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

You can read about sending your machine in for repair here. 

Once received, the average repair turnaround time is 1-2 business days depending on the issues and warranty coverage.

Lake Forest, CA

All customers are responsible for the return shipping costs in the event of declined service.