FREE SHIPPING ON ORDERS $199+ with code SHIPYEAH

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Frequently Asked Questions

Ordering

Orders are typically processed within 1-3 business days. You will receive a shipping confirmation once it has been sent out.

We pack and ship orders very quickly so we can't guarantee that we can cancel your order. Call or email us ASAP to see if your package is still with us. If it has already left, you can return the package to us and on return, we will refund you for the items, shipping not included.

To be elegible for a return, item(s) must be received by us within 15 days of the delivery date. The item must be in original condition with packaging intact. Returns will be charged with a 10% restocking fee. For more details, visit our Return Policy.

Shipping

Yes, we ship all over the world! Recipient are responsible for any customs, taxes, and/or fees.

Please contact the shipping carrier and open a claim if package cannot be retrieved.

Other questions?

You can contact us by emailing hello@mei-cha.com! We are happy to assist you.

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